Shift Lead, Guest Experience

potomac-family-dining; Midlothian (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Potomac Family Dining in Midlothian, Virginia is seeking a Supervisor responsible for leading shifts and ensuring superior food and beverage services. The role includes managing team performance, meeting brand standards, and ensuring excellent guest experiences.

Candidates should be at least 21 years old, possess a high school diploma or GED, and have 1-2 years of supervisory experience. Join us to deliver timely and accurate service!

Qualifications

• 21+ years old.
• Reliable transportation and government issued driver’s license required.
• Ability to pass company background check.

Responsibilities

• Supervise Restaurant Environment during shifts.
• Ensure prompt and friendly service.
• Handle customer complaints effectively.

Skills

Supervisory Experience

Customer Service

Communication

Problem Solving

Attention to Detail

Education

High School Degree or GED

Tools

Point-of-sale system

Dishwashing equipment

Cooking tools

Job description

Potomac Family Dining in Midlothian, Virginia is seeking a Supervisor responsible for leading shifts and ensuring superior food and beverage services. The role includes managing team performance, meeting brand standards, and ensuring excellent guest experiences.

Candidates should be at least 21 years old, possess a high school diploma or GED, and have 1-2 years of supervisory experience. Join us to deliver timely and accurate service!