Shift Lead, Guest Experience

potomac-family-dining; La Plata (MD); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedule

Great team environment

Job summary

Potomac Family Dining in La Plata, MD, is seeking a Supervisory position to oversee restaurant operations during shifts. The role involves ensuring guest satisfaction, supervising staff, and maintaining quality standards in food service.

Ideal candidates will be at least 21 years old, have a high school diploma or GED, and possess supervisory experience in a casual dining environment. Join a dynamic team committed to delivering exceptional service to guests.

Qualifications

• Must be 21+ years old and have reliable transportation.
• Formal education at least a high school diploma or GED.
• 1-2 years of supervisory experience in casual dining or bars.

Responsibilities

• Supervise restaurant operations and team members during shifts.
• Ensure quality guest experience and respond to complaints.
• Manage cash handling procedures according to company policy.

Skills

Leadership

Customer Service

Communication

Problem Solving

Organization

Education

High School Degree or GED

Tools

Point-of-sale computerized system

Office equipment

Job description

Potomac Family Dining in La Plata, MD, is seeking a Supervisory position to oversee restaurant operations during shifts. The role involves ensuring guest satisfaction, supervising staff, and maintaining quality standards in food service.

Ideal candidates will be at least 21 years old, have a high school diploma or GED, and possess supervisory experience in a casual dining environment. Join a dynamic team committed to delivering exceptional service to guests.