Restaurant Operations Leader (Guest Experience & Growth)

potomac-family-dining; District Heights (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Potomac Family Dining in District Heights, Maryland is seeking a Restaurant Manager to oversee daily operations and ensure superior guest service. The role involves leading front and back of house teams while maintaining high standards in food preparation, safety, and guest satisfaction.

Candidates should possess a high school diploma, 1-2 years of supervisory experience in a casual dining environment, and the ability to handle difficult guest interactions effectively. A flexible schedule is a must for this role.

Qualifications

• 1-2 years of guest service experience.
• Experience in a supervisory role, preferably in a casual dining setting.
• ServSafe Alcohol and Food Certification is a plus.

Responsibilities

• Manage restaurant environment and ensure service quality.
• Oversee Front of House and Back of House operations.
• Assist in managing Team Leaders and Team Member performance.

Skills

Guest service experience

Supervisory experience

Problem-solving skills

Bilingual skills

Education

High School Degree or equivalent

Tools

Microsoft Suite

Applebee’s systems and software

Job description

Potomac Family Dining in District Heights, Maryland is seeking a Restaurant Manager to oversee daily operations and ensure superior guest service. The role involves leading front and back of house teams while maintaining high standards in food preparation, safety, and guest satisfaction.

Candidates should possess a high school diploma, 1-2 years of supervisory experience in a casual dining environment, and the ability to handle difficult guest interactions effectively. A flexible schedule is a must for this role.