Shift Lead: Grow, Lead & Elevate the Café Experience

Peet's Coffee; Milpitas (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid vacation after 4 months

Free coffee/tea and employee discount

401k with matching

Employee Assistance program

Flexible part-time schedule

Job summary

Peet’s Coffee in Milpitas, CA is hiring a Shift Lead to manage daily operations, lead a team, and ensure top-notch service during busy shifts. You will open/close the store, handle cash and inventory tasks, and maintain a welcoming coffee bar for customers.

The role emphasizes people skills, reliability, and the ability to adapt to changing priorities while upholding Peet’s standards of quality and hospitality.

Qualifications

• 1 year experience in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift Leads must maintain a schedule availability of at least three days a week to meet business needs.
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet’s Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.
• Must perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and day-to-day operations in a fast-paced environment.
• Delivers exceptional customer experiences by modeling engagement, craft, and friendly service while maintaining a clean coffeebar.
• Support a positive team environment by clear communication, collaboration, accountability and reliability.
• Ensure operational excellence with opening/closing routines, cash handling, inventory tasks and visual updates.
• Embrace learning and change by developing skills and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

POS/cash handling

Team coordination

Customer service

Tools

Point-of-Sale system

Job description

Peet’s Coffee in Milpitas, CA is hiring a Shift Lead to manage daily operations, lead a team, and ensure top-notch service during busy shifts. You will open/close the store, handle cash and inventory tasks, and maintain a welcoming coffee bar for customers.

The role emphasizes people skills, reliability, and the ability to adapt to changing priorities while upholding Peet’s standards of quality and hospitality.