Shift Lead: Lead Coffee Craft & Team Success

10 Peet's Coffee Inc.; Los Gatos (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid vacation accrual after 4 months

Free coffee/tea beverages and fresh-bw

Employee discount

401k with generous matching

Employee Assistance Program

Flexible part-time schedule

Job summary

Peet’s Coffee is seeking a Shift Lead to supervise daily store operations, mentor team members, and deliver outstanding customer experiences in a fast-paced environment.

You will manage opening/closing routines, cash handling, inventory tasks, and visual updates while maintaining a welcoming coffeebar. The role requires strong leadership, reliability, and a commitment to craftsmanship and community values.

Qualifications

• 1 year experience leading others.
• 1 year experience with POS/cash handling responsibilities.
• Shift Leads must be available at least three days a week (including mornings/evenings/weekends).
• Must be legally eligible to work in the country where this job is located.
• Must be at least 18 years old and able to work with minors.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability and reliability.
• Ensure operational excellence by opening/closing routines, cash handling, inventory tasks, and visual updates during shifts.
• Embrace learning and change by developing skills, adapting to priorities, and using sound judgment to keep shifts running smoothly.

Skills

Leadership

POS/Cash handling

Scheduling availability

Work eligibility

Mentoring/coaching

Tools

POS system

Job description

Peet’s Coffee is seeking a Shift Lead to supervise daily store operations, mentor team members, and deliver outstanding customer experiences in a fast-paced environment.

You will manage opening/closing routines, cash handling, inventory tasks, and visual updates while maintaining a welcoming coffeebar. The role requires strong leadership, reliability, and a commitment to craftsmanship and community values.