Shift Lead — Flexible Hours & Customer Experience Leader

10 Peet's Coffee Inc.; Milpitas (CA); On-site; USD 31,000 - 32,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation

Employee discount

401k match

Employee assistance

Flexible schedule

Tips eligible

Job summary

Peet's Coffee is hiring a Shift Lead in Milpitas, CA to drive day-to-day operations and guest experiences. You will guide shifts, ensure quality service, manage cash handling, and collaborate with teammates to maintain a welcoming cafe environment.

The role requires leadership experience, reliability, and a willingness to adapt to changing priorities in a fast-paced setting. Peet's offers a flexible part-time schedule and benefits.

Qualifications

• 1 year experience in a leadership role.
• 1 year experience with POS/cash handling responsibilities.
• Shift availability of at least three days per week.
• Must be 18+ and legally eligible to work in the U.S.
• Must comply with policies on working with minors.

Responsibilities

• Lead shifts with focus and clarity to manage tasks and operations.
• Deliver exceptional customer experiences with engagement and quality.
• Support a positive team environment through communication and reliability.
• Execute opening/closing routines, cash handling, and inventory tasks.
• Adapt to changing priorities and help keep shifts running smoothly.

Skills

Leadership

POS/Cash Handling

Shift Scheduling

Customer Service

Job description

Peet's Coffee is hiring a Shift Lead in Milpitas, CA to drive day-to-day operations and guest experiences. You will guide shifts, ensure quality service, manage cash handling, and collaborate with teammates to maintain a welcoming cafe environment.

The role requires leadership experience, reliability, and a willingness to adapt to changing priorities in a fast-paced setting. Peet's offers a flexible part-time schedule and benefits.