Shift Lead - Front Desk & Club Ops (Free Gym Membership)

Chuze Fitness; Chula Vista (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Accrued PTO, sick leave, and paidholid

Medical, Dental, Vision, and other ins

401k

Free Chuze Fitness Membership

Discount on retail & smoothies

Free CPR, First Aid, AED Training

Free food handler training

Growth opportunities

Part-time benefits may differ

Job summary

Chuze Fitness is hiring a Lead 1 to support a vibrant, professional gym environment and enhance the member experience. You will lead by example, set standards, and ensure smooth front desk operations while delivering hospitality and service excellence.

The role focuses on creating a clean, welcoming space, guiding team performance, and maintaining engagement with members to uphold our culture of kindness.

Responsibilities

• Set and maintain Chuze standards by welcoming and engaging all members
• Complete daily cleaning tasks to keep gym presentation exceptionally clean
• Assist front desk ops: sign-ups, retail, amenities, phones, POS, smoothies if applicable
• Train front desk staff and follow LMS and Harassment Prevention policies
• Support daily shift ops: lunch breaks, delegate tasks, open/close duties
• Troubleshoot member inquiries and escalate with management when needed
• Manage club email, reports, and inventory counts
• Attend and participate in team meetings

Job description

Chuze Fitness is hiring a Lead 1 to support a vibrant, professional gym environment and enhance the member experience. You will lead by example, set standards, and ensure smooth front desk operations while delivering hospitality and service excellence.

The role focuses on creating a clean, welcoming space, guiding team performance, and maintaining engagement with members to uphold our culture of kindness.