Front Desk Lead: Hospitality & Gym Ops

Chuze Fitness; Jacksonville (FL); Presencial; USD 22 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO & Holidays

Medical Insurance

401k

Free Membership

Discount on purchases

CPR & First Aid

Food handler training

Growth opportunities

Part-time varies

Resumo da oferta

Chuze Fitness in Jacksonville, FL seeks a Lead 1 to energize the front desk and guest experience. You will lead by example, uphold our hospitality standards, and ensure a vibrant, clean, and efficient gym environment.

Responsibilities include welcoming members, signing up new members, managing daily operations, training staff, handling inquiries, and assisting with reports and inventory. This role emphasizes kindness, teamwork, and a strong work ethic.

Qualificações

• Excellent customer service and hospitality mindset.
• Ability to train front desk staff.
• Experience with member management software.
• Must be able to lift at least 50 lbs.
• Strong English communication.

Responsabilidades

• Greet members and maintain gym standards.
• Complete daily cleaning and keep gym clean.
• Assist front desk operations and handle sign-ups.
• Train front desk staff and ensure policy knowledge.
• Support daily shift operations and opening/closing.
• Handle member inquiries and escalate as needed.
• Assist with reports, inventory, and club emails.
• Attend team meetings.

Conhecimentos

Customer service

Team leadership

Communication

Hospitality mindset

Problem solving

Ferramentas

POS system

LMS

Member management software

Descrição da oferta de emprego

Chuze Fitness in Jacksonville, FL seeks a Lead 1 to energize the front desk and guest experience. You will lead by example, uphold our hospitality standards, and ensure a vibrant, clean, and efficient gym environment.

Responsibilities include welcoming members, signing up new members, managing daily operations, training staff, handling inquiries, and assisting with reports and inventory. This role emphasizes kindness, teamwork, and a strong work ethic.