Shift Lead: Gym Front Desk & Member Experience

Chuze Fitness; Denver (CO); Hybride; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free Chuze Fitness Membership

Discount on retail purchases

Discount on smoothies

Free CPR, First Aid and AED Training

Food handler training and cert.

Growth opportunities

Medical, Dental, Vision, and other ins

401k

Résumé du poste

Chuze Fitness in Denver, CO seeks a Lead 1 to support and lead a friendly, efficient gym team and maintain a welcoming member experience. The role emphasizes hospitality, kindness, and high standards in front desk operations and club presentation.

The position requires a customer-service background, shift leadership experience, and flexibility for varied hours, including weekends. Benefits include health insurance, 401k, free gym membership, and training opportunities.

Qualifications

• Teamwork-based mentality with the capacity to deliver and receive feedback.
• Ability to multi-task and handle shifting priorities with attention to detail.
• Excellent communication skills in person and over the phone.
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.
• 1 year: Customer Service experience.
• Previous experience running shifts or leading a team.

Responsabilités

• Set and maintain Chuze standards in customer by welcoming and interacting with all members.
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean.
• Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable.
• Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, LMS paths, and Harassment Prevention training.
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities.
• Support in troubleshooting member inquiries and partner with management for escalated concerns.
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email.
• Attend and participate in regularly scheduled team meetings.
• Accrued time off and paid holidays.
• Medical, Dental, Vision, and other supplemental insurance.
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Growth opportunities

Connaissances

Teamwork-based mentality

Multi-tasking

Communication skills

Flexible hours

Customer service

Team leadership / shifting leadership

Formation

High school diploma or GED

Description du poste

Chuze Fitness in Denver, CO seeks a Lead 1 to support and lead a friendly, efficient gym team and maintain a welcoming member experience. The role emphasizes hospitality, kindness, and high standards in front desk operations and club presentation.

The position requires a customer-service background, shift leadership experience, and flexibility for varied hours, including weekends. Benefits include health insurance, 401k, free gym membership, and training opportunities.