Shift Lead II - Club Ops & Guest Experience (Free Membership)

Chuze Fitness; Sacramento (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Free fitness membership

401k

Paid time off

Health insurance

Dental insurance

Vision insurance

HSA

FSA

Employee discounts

Certifications training

Job summary

Chuze Fitness is seeking a full-time front desk associate at our Sacramento, CA club. You will greet members, explain memberships and programs, manage check-ins, and support daily operations to keep the club inviting and efficient.

Requirements include a high school diploma and 1+ years in customer service, plus experience leading a shift. The role offers health benefits, 401k, paid time off, and a free MAX Chuze Fitness membership, with growth opportunities.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service.
• Previous experience running shifts or leading a team.

Responsibilities

• Provide a welcoming experience for every Chuze member by sharing information about memberships, fitness programs, and amenities.
• Maintain a clean, inviting club environment through daily cleaning tasks and upkeep.
• Assist with memberships, retail sales, member check-ins, phone inquiries, and service smoothies where applicable.
• Escalate member concerns and facilities issues and partner with leadership on solutions.
• Coach and support fellow team members on policies and training standards.
• Support daily operations, opening/closing procedures, inventory management, and admin tasks.
• Assist with Kids Club as needed and promote cross-team communication.
• Enjoy a Free MAX Chuze Fitness membership and benefits like 401k and paid time off.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Job description

Chuze Fitness is seeking a full-time front desk associate at our Sacramento, CA club. You will greet members, explain memberships and programs, manage check-ins, and support daily operations to keep the club inviting and efficient.

Requirements include a high school diploma and 1+ years in customer service, plus experience leading a shift. The role offers health benefits, 401k, paid time off, and a free MAX Chuze Fitness membership, with growth opportunities.