Shift Lead: Flexible Schedule & Growth Path

Zaxbys; York (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible Schedule

Early Access to Pay

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) With Employer Match

Medical, Dental, Vision Insurance

Job summary

Zax LLC is expanding its team and inviting a Shift Leader to oversee a shift, manage product, process, and people, and ensure high standards of service and safety. The role empowers the leader to assign tasks, respond to guest concerns, and drive performance through coaching and training.

A proactive supervisor who can maintain quality and morale is essential. The Shift Leader will train staff, manage schedules, and collaborate with the General Manager to meet goals.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Ability to make sound judgements and decisions which align with company standards and values.
• Leadership experience preferred.

Responsibilities

• Manage shift to meet benchmarks for success and respond to guest complaints.
• Train and coach team members to meet company standards.
• Mentor and develop team members and report performance concerns to General Manager.
• Prioritize guest and team member experience and resolve complaints in a friendly manner.
• Delegate tasks, supervise performance, and maintain operational standards.
• Ensure service, product quality, and cleanliness meet company standards.
• Receive and reconcile truck deliveries and maintain stock; complete daily inventory counts.
• Monitor food production and quality, taking corrective action as needed.
• Plan shift duties and ensure opening/closing duties are completed.

Skills

Leadership

Organizational skills

Interpersonal skills

Verbal communication

Technological savvy

Multi-tasking

Job description

Zax LLC is expanding its team and inviting a Shift Leader to oversee a shift, manage product, process, and people, and ensure high standards of service and safety. The role empowers the leader to assign tasks, respond to guest concerns, and drive performance through coaching and training.

A proactive supervisor who can maintain quality and morale is essential. The Shift Leader will train staff, manage schedules, and collaborate with the General Manager to meet goals.