Shift Leader - Flexible Schedule & Growth

ZAX Zax LLC; Conover (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Flexible schedule

Early access to pay

Opportunities to advance

Benefits Recognition Program

Employee referral program

401(k) with employer match

Medical insurance

Short and long-term disability

Employer-paid life insurance

Job summary

Zax LLC is hiring a Shift Leader to manage product, process, and people during each shift. You will supervise tasks, respond to guest concerns, and ensure standards are met while training and coaching team members to grow their skills.

The role requires leadership, strong communication, and the ability to multi‑task in a fast‑paced restaurant environment with a focus on guest experience and operational excellence.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Part‑time: 9 to 28 hours per week or Full‑time: 32 to 40 hours per week.
• Demonstrates leadership qualities and ability to interact cooperatively with others.

Responsibilities

• Oversee shift operations and supervise team members to meet company standards.
• Coach and develop staff, address performance and guest concerns with the GM.
• Ensure guest satisfaction by resolving complaints promptly and professionally.
• Manage opening/closing duties and ensure compliance with policies and safety guidelines.
• Maintain inventory, food safety, and product quality throughout the shift.

Skills

Leadership

Communication

Time management

Customer service

Team coaching

Job description

Zax LLC is hiring a Shift Leader to manage product, process, and people during each shift. You will supervise tasks, respond to guest concerns, and ensure standards are met while training and coaching team members to grow their skills.

The role requires leadership, strong communication, and the ability to multi‑task in a fast‑paced restaurant environment with a focus on guest experience and operational excellence.