Shift Leader - Flexible Schedule & Career Growth

ZAX Zax LLC; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

FREE Meals On Shift & 50% Off Meals On

Flexible Schedule

Early Access to Pay

Opportunities to Advance

Benefits Recognition Program

Employee Referral Program

401(k) With Employer Match (additional

Medical, Dental, and Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

Job summary

Zax LLC is seeking a Shift Leader to manage the product, process, and people during each shift. You will supervise task assignment, handle guest concerns, and train team members to meet procedures. You will open/close shifts, track performance, and ensure safety and quality standards are maintained.

The role emphasizes leadership, coaching, and maintaining a high-performing team culture while adhering to company policies and local laws.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Part-time: Available to work 9 to 28 hours per week.
• Full-time: Available to work 32 to 40 hours per week.
• Successful completion of background check.
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Conflict resolution skills.
• Ability to make sound judgements and decisions which align with company standards and values.
• Servant leader mindset.
• Leadership experience preferred.

Responsibilities

• Train and coach team members to meet all company standards.
• Mentor, coach, and develop team members and communicate performance concerns to your General Manager.
• Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner.
• Create and maintain a positive culture and healthy team morale through recognition and leading by example.
• Delegate tasks to team members and supervise performance during a shift.
• Maintain operational standards and ensure compliance with all guidelines, policies, and procedures.
• Ensure service, product quality, and cleanliness standards are consistently upheld.
• Enhance guest experiences by ensuring team members satisfy and exceed guest expectations.
• Plan shift duties and ensure opening and closing duties are complete.
• Collaborate with management to develop goals and report progress.

Skills

Age 18+

Reliable transportation

Flexible schedule

Part-time availability

Full-time availability

Background check

Leadership

Organizational skills

Teamwork

Interpersonal skills

Communication skills

Tech savvy

Problem solving

Multi-tasking

Conflict resolution

Judgement & decision making

Servant leadership

Job description

Zax LLC is seeking a Shift Leader to manage the product, process, and people during each shift. You will supervise task assignment, handle guest concerns, and train team members to meet procedures. You will open/close shifts, track performance, and ensure safety and quality standards are maintained.

The role emphasizes leadership, coaching, and maintaining a high-performing team culture while adhering to company policies and local laws.