Shift Lead — Flexible Hours, Growth & Perks

Workstream; East Orange (NJ); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible Hours

Employee Discounts

Fun work environment

Free shirts

Free bowl on shift

Career growth opportunities

Cash tips

Job summary

Playa Bowls Jersey Gardens seeks a Shift Lead to support the team in delivering friendly customer service while overseeing prep, service, and cleanliness. You will supervise 2–6 staff, handle cash, and ensure quality and presentation meet brand standards.

Flexible hours, employee discounts, and opportunities for growth accompany this role. The position is based at Jersey Gardens Mall in New Jersey.

Qualifications

• Must be over 18 years old.
• Previous managerial experience.
• Critical thinking skills.
• Excellent communication and active listening abilities.
• Lead a shift with 2–6 team members.
• Commitment to 20+ hours per week.
• Smartphone required.

Responsibilities

• Consistently checking products to ensure consistency and quality.
• Investigate and resolve customer complaints regarding food quality, service, and accommodations.
• Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure company standards.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Maintain food and equipment inventories.
• Train new employees and evaluate employee performances.
• Cash register counts.
• Adhere to opening and closing procedures and maintain accompanying records.

Skills

Leadership

Communication

Active listening

Team management

Job description

Playa Bowls Jersey Gardens seeks a Shift Lead to support the team in delivering friendly customer service while overseeing prep, service, and cleanliness. You will supervise 2–6 staff, handle cash, and ensure quality and presentation meet brand standards.

Flexible hours, employee discounts, and opportunities for growth accompany this role. The position is based at Jersey Gardens Mall in New Jersey.