Shift Lead - Food Quality & Team Coach (Weekend & Tips)

Playa Bowls, LLC.; Hoboken (NJ); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Cash and Credit Card Tips included

3 Free Work Shirts

Meal Plan Discounts 30% off shift and

Payment of Serv Safe Certificate

Growth opportunities within company

Job summary

Playa Bowls, LLC. is hiring for both part-time and full-time positions in New Jersey. The team focuses on exceptional customer service, accurate food preparation, and efficient store operation. Candidates should be able to work weekends and uphold high standards of quality and presentation.

Base pay starts at $14 per hour with additional tips from credit card transactions and cash tips. Growth opportunities are available within the company, and Serv Safe certification is supported.

Qualifications

• Previous managerial experience required.
• Valid Driver’s License.
• Excellent customer service skills.
• Strong communication and active listening abilities.
• Ability to work with staff of varying ages.
• Knowledge of supply chain processes.
• Critical thinking and problem solving.

Responsibilities

• Check products to ensure consistency and quality.
• Investigate and resolve customer complaints regarding food quality, service, and accommodations.
• Receive food and beverage deliveries and verify contents.
• Monitor food preparation, portions, garnishing, and presentation to ensure company standards.
• Review procedures to identify improvements in service, performance, or safety.
• Maintain food and equipment inventories.
• Train new employees and evaluate performance.
• Operate POS cash register, handle cash deposits.
• Adhere to opening/closing procedures and maintain records.

Skills

Managerial experience

Customer service

Communication

Critical thinking

Team player

Supply chain knowledge

Driver's license

Tools

POS system

Job description

Playa Bowls, LLC. is hiring for both part-time and full-time positions in New Jersey. The team focuses on exceptional customer service, accurate food preparation, and efficient store operation. Candidates should be able to work weekends and uphold high standards of quality and presentation.

Base pay starts at $14 per hour with additional tips from credit card transactions and cash tips. Growth opportunities are available within the company, and Serv Safe certification is supported.