Shift Lead - Fast-Service Customer Experience

Applegreen (US) Welcome Centers; Marlboro Township (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Applegreen (US) Welcome Centers seeks a dedicated Shift Supervisor to lead shifts and ensure exceptional customer service. The ideal candidate will train new team members and monitor compliance with food safety and brand standards.

Responsibilities include managing team activities, engaging with customers, and adhering to cash handling policies. Candidates should possess experience in cash handling and customer service.

Flexible hours including nights and weekends are required.

Qualifications

• Demonstrates ability to interact positively with customers and coworkers.
• Available to work a flexible schedule, including nights and weekends.

Responsibilities

• Lead the activities of team members on shift.
• Engage with customers and resolve complaints.
• Ensure proper food handling procedures are followed.

Skills

Cash handling and customer service experience

Shift supervisor or leadership experience

Friendly and outgoing demeanor

Job description

Applegreen (US) Welcome Centers seeks a dedicated Shift Supervisor to lead shifts and ensure exceptional customer service. The ideal candidate will train new team members and monitor compliance with food safety and brand standards.

Responsibilities include managing team activities, engaging with customers, and adhering to cash handling policies. Candidates should possess experience in cash handling and customer service.

Flexible hours including nights and weekends are required.