Shift Lead | Fast-Paced Team Leader with Growth

Taco Bell; North Smithfield (RI); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Vacation pay

Job summary

Taco Bell is seeking a Shift Lead to drive our team forward, lead shifts with energy, and resolve customer concerns to ensure guest satisfaction. You will coach and guide staff, partner with management on initiatives, and own daily operations in a fast-paced setting.

Ideal candidates bring leadership, strong communication, and a commitment to food safety and customer service. The role offers room to influence store performance and culture within a collaborative team.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.

Skills

Leadership

Customer service

Communication

People management

Cash handling

Job description

Taco Bell is seeking a Shift Lead to drive our team forward, lead shifts with energy, and resolve customer concerns to ensure guest satisfaction. You will coach and guide staff, partner with management on initiatives, and own daily operations in a fast-paced setting.

Ideal candidates bring leadership, strong communication, and a commitment to food safety and customer service. The role offers room to influence store performance and culture within a collaborative team.