Shift Lead: Fast-Paced Restaurant Leadership & Impact

Taco-Bell; Franklin (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Vacation pay and paid time off

Medical benefits

401k retirement plan

Health and wellness programs

Discounts on mortgages, vehicles, cell

Job summary

Taco-Bell is seeking a Shift Lead to drive performance and guest satisfaction by leading shifts, coaching team members, and partnering with management on initiatives. You will resolve customer concerns and ensure a positive guest experience in a fast-paced environment.

Responsibilities include ensuring food safety and quality, overseeing cash handling, inventory, and labor, and providing feedback to the GM. This role emphasizes ownership, leadership, and consistent focus on customer service.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Strong communication and organizational skills.
• Ability to manage cash, inventory and labor policies.

Responsibilities

• Lead shifts with energy to meet high standards.
• Oversee Team Members and ensure Shift Excellence tasks are completed.
• Maintain food safety, quality, and accuracy of orders.

Skills

Leadership

Customer service

Communication

Team coordination

Cash handling

Problem solving

Tools

Cash register

Job description

Taco-Bell is seeking a Shift Lead to drive performance and guest satisfaction by leading shifts, coaching team members, and partnering with management on initiatives. You will resolve customer concerns and ensure a positive guest experience in a fast-paced environment.

Responsibilities include ensuring food safety and quality, overseeing cash handling, inventory, and labor, and providing feedback to the GM. This role emphasizes ownership, leadership, and consistent focus on customer service.