Shift Lead: Fast-Paced Restaurant Leader (Flexible Hours)

Taco Bell Corp.; Charlotte (NC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Flexible schedules

Vacation pay / PTO

Medical benefits

401k with match

Scholarships for degree

Health and wellness programs

Employee discounts

Earth-friendly initiatives

Job summary

Taco Bell Corp. is seeking a Shift Lead to drive team performance and guest satisfaction in a fast-paced restaurant environment. You will lead shifts, coach Team Members, and partner with management to execute business initiatives while upholding Taco Bell's standards.

The role emphasizes leadership, training, and ensuring quality, with a focus on safety, efficiency, and customer experience in a dynamic setting.

Qualifications

• 1 year of restaurant/retail experience.
• 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years old.
• Excellent communication and leadership, plus organizational skills.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC routine and prioritizing guest needs.
• Oversee Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly to maintain positive relations.
• Provide regular feedback to the GM on Team Member performance.
• Assist the GM in screening Team Member candidates and in labor management.

Skills

Leadership

Communication

Customer service

Cash handling

Time management

Job description

Taco Bell Corp. is seeking a Shift Lead to drive team performance and guest satisfaction in a fast-paced restaurant environment. You will lead shifts, coach Team Members, and partner with management to execute business initiatives while upholding Taco Bell's standards.

The role emphasizes leadership, training, and ensuring quality, with a focus on safety, efficiency, and customer experience in a dynamic setting.