Shift Lead: Fast-Paced Restaurant Leader & Coach

Sizzling Platter, LLC; Concord (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Job summary

Sizzling Platter LLC in Concord, NC is hiring a Shift Lead to guide daily Wingstop operations, supervise crew, coach teammates, and ensure guest satisfaction in a fast-paced kitchen environment. The role prioritizes food quality, safety, and teamwork, with responsibilities spanning opening/closing tasks, cash handling, and shift reporting.

Flexible evenings, weekends, and holidays are required. Previous restaurant or leadership experience is preferred, and candidates must be dependable,

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead and support crew members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.
• Step into crew member responsibilities as needed.

Skills

Leadership

Communication

Problem-solving

Guest service

Job description

Sizzling Platter LLC in Concord, NC is hiring a Shift Lead to guide daily Wingstop operations, supervise crew, coach teammates, and ensure guest satisfaction in a fast-paced kitchen environment. The role prioritizes food quality, safety, and teamwork, with responsibilities spanning opening/closing tasks, cash handling, and shift reporting.

Flexible evenings, weekends, and holidays are required. Previous restaurant or leadership experience is preferred, and candidates must be dependable,