Shift Lead: Inspire Teams, Elevate Guest Experience

Dunkin' Donuts; Ledyard (CT); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your 가족

Opportunities to grow into management

Job summary

Dunkin' Groton, CT area is seeking a Shift Leader to guide teams and deliver exceptional guest service. You’ll lead by example, assist with food prep, inventory, and cash handling, and coach crew members to perform at their best.

Join a fast-paced environment with flexible hours, paid training, and opportunities to grow into management roles while serving great coffee and Customer delight.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

leadership experience

customer service

communication skills

multitask ability

flexible hours

Job description

Dunkin' Groton, CT area is seeking a Shift Leader to guide teams and deliver exceptional guest service. You’ll lead by example, assist with food prep, inventory, and cash handling, and coach crew members to perform at their best.

Join a fast-paced environment with flexible hours, paid training, and opportunities to grow into management roles while serving great coffee and Customer delight.