Shift Lead: Expert Store Ops & Customer Experience

Walgreens Co.; El Dorado (KS); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a dependable team member to open and close the store when management is absent, perform required cash handling, and prepare the floor for business. You will complete returns, refunds, and ensure registers balance while upholding Walgreens service standards.

Engaging customers, resolving questions, and promoting brand-wide service traits are key aspects of this role within a fast-paced retail environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete returns, refunds, cash drops, and provide change as requested.
• Engage customers and deliver a distinctive Walgreens service experience.

Skills

Leadership experience

English proficiency

Cash handling

Education

PTCB certification or pharmacy license

Tools

POS systems

Inventory management software

Job description

Walgreens Co. is seeking a dependable team member to open and close the store when management is absent, perform required cash handling, and prepare the floor for business. You will complete returns, refunds, and ensure registers balance while upholding Walgreens service standards.

Engaging customers, resolving questions, and promoting brand-wide service traits are key aspects of this role within a fast-paced retail environment.