Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Salt Lake City (UT); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a team member to open and close the store when management is not present, handling start-up procedures, cash handling, and store readiness for the day. The role involves processing returns, refunds, and cash drops, and ensuring accurate register activity.

The position emphasizes creating a distinctive customer experience and assisting customers with products and services while maintaining a welcoming store atmosphere.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure floor and stock room are ready for the business day; responsible for opening back door for deliveries.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Engage customers to deliver a distinctive and delightful shopping experience.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. is seeking a team member to open and close the store when management is not present, handling start-up procedures, cash handling, and store readiness for the day. The role involves processing returns, refunds, and cash drops, and ensuring accurate register activity.

The position emphasizes creating a distinctive customer experience and assisting customers with products and services while maintaining a welcoming store atmosphere.