Restaurant Shift Lead: Guest Experience & Team Coach

Wingmen V Llc; Hillsboro (OR); On-site; USD 22,454 - 28,929; Full time

Job summary

Wingmen V Llc is seeking a reliable leader in Hillsboro, OR to provide support to the management team during busy periods. Responsibilities include ensuring excellent service, coaching staff, and overseeing daily operations.

The ideal candidate must be at least 21 years old, have restaurant management experience, and be a certified Wing Certified Trainer. This position requires strong leadership skills, attentive customer service, and the ability to monitor food quality.

Qualifications

• Strong leadership and facilitation abilities.
• Superior verbal communication and interpersonal skills.
• Knowledgeable of food safety and security procedures.

Responsibilities

• Ensure 100% table visits and resolve guest issues.
• Lead and coach team performance.
• Monitor food quality and safety throughout the shift.

Skills

Leadership and facilitation abilities

Knowledge of restaurant operations

Superb verbal communication skills

Customer service skills

Conflict management skills

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Wingmen V Llc is seeking a reliable leader in Hillsboro, OR to provide support to the management team during busy periods. Responsibilities include ensuring excellent service, coaching staff, and overseeing daily operations.

The ideal candidate must be at least 21 years old, have restaurant management experience, and be a certified Wing Certified Trainer. This position requires strong leadership skills, attentive customer service, and the ability to monitor food quality.