Shift Lead: Elevate Guest Experience & Team Growth

Del Taco; Yuma (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Del Taco Shift Manager position in a franchise restaurant supports the General Manager in delivering a superior guest experience and in empowering the team to reach their best. The role focuses on training, shift leadership, and maintaining brand standards.

You will supervise 1–7 team members, ensure quality and safety, and help implement company policies while fostering an engaging, results-driven work environment. Excellent communication and multitasking are essential.

Qualifications

• 1-2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and train staff.
• Demonstrated ability to lead and partner with management and staff to provide quality service.
• Ability to perform multiple tasks with effective follow-through.

Responsibilities

• Supervise team to deliver quality, guest service, and cost controls.
• Run shifts and ensure policy execution.
• Know work station functions and recording paperwork.
• Supervises 1 to 7 team members.
• Ensure compliance with laws and company ethics.
• Provide leadership and training to restaurant staff.
• Make staffing decisions like interviews and disciplinary actions.
• Explain menu items to guests accurately.
• Record orders using POS and collect payments.
• Maintain food safety and sanitation standards.
• Attend training and development meetings if required.

Skills

Quick service experience

Leadership

Cash handling

POS systems familiarity

English communication

Education

Food Handlers certification

Tools

POS systems

Job description

Del Taco Shift Manager position in a franchise restaurant supports the General Manager in delivering a superior guest experience and in empowering the team to reach their best. The role focuses on training, shift leadership, and maintaining brand standards.

You will supervise 1–7 team members, ensure quality and safety, and help implement company policies while fostering an engaging, results-driven work environment. Excellent communication and multitasking are essential.