Shift Lead: Lead Team, Elevate Guest Experience

Del Taco; Culver City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support store operations and assist the General Manager in delivering an exceptional guest experience. You will train and guide the team, supervise shift execution, and help maintain quality, safety, and cost controls.

The role involves leading 1-7 team members, managing tasks across stations, and ensuring compliance with policies while delivering a friendly, efficient guest experience.

Qualifications

• 1-2 years of experience in quick service restaurant supervision or leadership.
• Ability to train and develop team members and partner with management.
• Proven ability to manage multiple tasks and maintain guest satisfaction.

Responsibilities

• Assist the GM in supervising a team to meet quality, guest service, safety, and cost targets.
• Run shifts, enforce company policies, and support staffing decisions.
• Explain menu items to guests and handle payments via POS systems.
• Maintain professional appearance and adhere to safety and sanitation standards.
• Provide leadership, training, and development to restaurant staff.

Skills

Leadership

Guest service

Multitasking

Communication

English proficiency

Education

High school diploma or equivalent

Tools

POS systems

Cash handling

Job description

Del Taco is seeking a Shift Manager to support store operations and assist the General Manager in delivering an exceptional guest experience. You will train and guide the team, supervise shift execution, and help maintain quality, safety, and cost controls.

The role involves leading 1-7 team members, managing tasks across stations, and ensuring compliance with policies while delivering a friendly, efficient guest experience.