Shift Lead: Elevate Guest Experience & Team Growth

10 Peet's Coffee Inc.; Chestnut (IL); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Medical, dental and vision

Paid vacation

Employee discount

401k with match

Employee assistance program

Flexible part-time schedule

Job summary

Peet's Coffee is seeking a Shift Lead to manage daily operations, lead shifts with focus, and deliver friendly service in a fast-paced coffeebar.

The role emphasizes exceptional customer experiences, modeling engagement, high product quality, and teamwork, while maintaining a clean and welcoming shop.

Candidates should have 1 year of leadership experience and be eligible to work in the United States, 18+, with availability for early mornings, evenings, weekends and holidays.

Qualifications

• 1 year experience in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Schedule availability of a minimum of three days a week, including early mornings, evenings, weekends, nights and/or holidays.
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet's Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

Cash handling experience

Schedule flexibility

Legal eligibility to work

Age 18+

Physical tasks ability

Tools

POS system

Job description

Peet's Coffee is seeking a Shift Lead to manage daily operations, lead shifts with focus, and deliver friendly service in a fast-paced coffeebar.

The role emphasizes exceptional customer experiences, modeling engagement, high product quality, and teamwork, while maintaining a clean and welcoming shop.

Candidates should have 1 year of leadership experience and be eligible to work in the United States, 18+, with availability for early mornings, evenings, weekends and holidays.