Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Wheeling (IL); On-site; USD 2,411,000 - 3,100,000; Full time

Job summary

Walgreens in Wheeling, IL, is seeking a team member to support store operations and customer service in the absence of management. You will handle cash, returns, and daily pricing, while assisting customers and maintaining orderly stock and displays.

The role emphasizes leadership, reliability, and a commitment to a friendly, efficient shopping experience. Training is provided, with opportunities to grow within a busy retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle system start-ups.
• Process cash handling, returns, refunds, and voids with accuracy.
• Provide a distinctive and delightful customer experience and assist customers promptly.
• Assist with inventory, pricing changes, and merchandising, including displays and stock resets.
• Maintain store cleanliness, organization, and compliance with policies and local regulations.

Skills

Leadership

Retail experience

English proficiency

Job description

Walgreens in Wheeling, IL, is seeking a team member to support store operations and customer service in the absence of management. You will handle cash, returns, and daily pricing, while assisting customers and maintaining orderly stock and displays.

The role emphasizes leadership, reliability, and a commitment to a friendly, efficient shopping experience. Training is provided, with opportunities to grow within a busy retail environment.