Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Ruston (LA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a team-oriented individual to help operate the store in the absence of management. You will handle cash, process returns and refunds, and ensure the floor and stock room are ready for business each day.

You will greet customers, offer product assistance, and contribute to a distinctive Walgreens experience through proactive service and friendly interactions. This role may involve assisting with deliveries, pricing updates, and basic maintenance tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
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Responsibilities

• Open and close the store in the absence of management, handle cash and ensure floor/stock room readiness.
• Complete cash drops, returns, refunds, and price verifications as needed.
• Welcome and assist customers to deliver a positive Walgreens experience.
• Assist with vendor deliveries through back door access and set up displays as directed.
• Maintain accurate inventory counts and ensure pricing signage complies with local rules.
• Support store operations including bookkeeping basics and basic maintenance requests.

Skills

Leadership

Customer service

Cash handling

English fluency

Tools

POS system

Job description

Walgreens is seeking a team-oriented individual to help operate the store in the absence of management. You will handle cash, process returns and refunds, and ensure the floor and stock room are ready for business each day.

You will greet customers, offer product assistance, and contribute to a distinctive Walgreens experience through proactive service and friendly interactions. This role may involve assisting with deliveries, pricing updates, and basic maintenance tasks.