Shift Lead: Store Ops & Customer Experience

Walgreens; Mundelein (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Mundelein, IL seeks an energetic team member to help run daily store operations and deliver great customer service. You will open and close the store in the management's absence, handle cash and transactions, and assist with inventory, pricing, and displays to keep the store ready for customers.

This role emphasizes strong communication, reliability, and a proactive approach to assist customers, process returns, refunds, and support store leadership in merchandising and back-room

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Complete cash handling tasks including refunds, cash drops, and price verifications while recording transactions.
• Maintain accurate inventory counts, pricing, signage, and stockroom organization to support store operations.
• Assist with vendor deliveries, backdoor access, and preparation for merchandising and displays.
• Ensure compliance with state/local laws on regulated products and uphold company policies.

Skills

Leadership

Customer service

Cash handling

Store operations

Inventory control

Communication

Tools

POS system

Job description

Walgreens in Mundelein, IL seeks an energetic team member to help run daily store operations and deliver great customer service. You will open and close the store in the management's absence, handle cash and transactions, and assist with inventory, pricing, and displays to keep the store ready for customers.

This role emphasizes strong communication, reliability, and a proactive approach to assist customers, process returns, refunds, and support store leadership in merchandising and back-room