Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Norridge (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Norridge, IL seeks a store team member to support opening/closing, cash handling, and daily operations in management's absence. You will handle returns, refunds, and pricing actions while ensuring accurate records and displays.

Role emphasizes delivering a distinctive customer experience, greeting customers, and assisting with product questions. Strong English skills and one year of leadership or supervisory experience are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Communicates tasks to team members when management is not present and reports issues to management.

Skills

Leadership experience

Job description

Walgreens in Norridge, IL seeks a store team member to support opening/closing, cash handling, and daily operations in management's absence. You will handle returns, refunds, and pricing actions while ensuring accurate records and displays.

Role emphasizes delivering a distinctive customer experience, greeting customers, and assisting with product questions. Strong English skills and one year of leadership or supervisory experience are required.