Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Saint Augustine (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Saint Augustine, FL is seeking a Store Associate to support opening/closing duties and deliver a distinctive customer experience. You will handle cash, process returns, refunds, and assist with vendor deliveries as needed.

The role emphasizes operational excellence, supervision in the absence of store management, inventory accuracy, pricing, and ensuring compliance with policies. Fluency in English is required, prior leadership or retail experience preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid pharmacy certification or license as required by state (preferred).

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.
• Keeps store inventory accurate and supports pricing, signage, and basic bookkeeping tasks.

Skills

Leadership experience

English fluency

Education

Pharmacy license or PTCB certification

Job description

Walgreens in Saint Augustine, FL is seeking a Store Associate to support opening/closing duties and deliver a distinctive customer experience. You will handle cash, process returns, refunds, and assist with vendor deliveries as needed.

The role emphasizes operational excellence, supervision in the absence of store management, inventory accuracy, pricing, and ensuring compliance with policies. Fluency in English is required, prior leadership or retail experience preferred.