Shift Lead: Store Ops & Customer Experience

Walgreens; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Jacksonville, FL is seeking a motivated team member to support daily store operations and deliver friendly customer service. You will assist with opening/closing, cash handling, inventory, and displays to ensure a smooth shopping experience.

The role emphasizes leadership, reliability, and a commitment to store standards. English fluency and prior retail leadership are required, with competitive hourly wages and steady hours.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and start-up procedures.
• Completes product returns, order voids, customer refunds, cash drops, and provides change as requested.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintain inventory accuracy and assist with displays, pricing, and backroom organization.
• Assist with vendor deliveries and backdoor access as needed.
• Ensure compliance with store policies and regulatory requirements.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Jacksonville, FL is seeking a motivated team member to support daily store operations and deliver friendly customer service. You will assist with opening/closing, cash handling, inventory, and displays to ensure a smooth shopping experience.

The role emphasizes leadership, reliability, and a commitment to store standards. English fluency and prior retail leadership are required, with competitive hourly wages and steady hours.