Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Grayslake (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Grayslake, IL seeks a store team member to open and close the store in management's absence, manage cash handling and POS accuracy, and deliver an exceptional customer experience. You will assist with inventory, displays, and vendor deliveries while maintaining store standards and compliance.

Ideal candidates have at least one year in a supervisory retail role and are fluent in English. The position emphasizes teamwork, training, and reliable store operations.

Qualifications

• One year of leadership or supervisory retail experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open/close store in absence of management and ensure readiness.
• Handle cash, refunds, and POS accuracy.
• Deliver a distinctive customer experience and assist customers.
• Assist with inventory, displays, and vendor deliveries.
• Support with maintaining store cleanliness and organization.

Skills

Customer service

Leadership

Cash handling

Inventory control

Training

Job description

Walgreens in Grayslake, IL seeks a store team member to open and close the store in management's absence, manage cash handling and POS accuracy, and deliver an exceptional customer experience. You will assist with inventory, displays, and vendor deliveries while maintaining store standards and compliance.

Ideal candidates have at least one year in a supervisory retail role and are fluent in English. The position emphasizes teamwork, training, and reliable store operations.