Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Roscoe Township (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store operations associate to maintain daily store readiness, assist customers, and support stock, pricing, and vendor deliveries in a fast-paced Walgreens location in Illinois.

You will help open/close procedures, handle cash and register transactions, and ensure a safe, organized environment. The role emphasizes delivering a distinctive customer experience, training with best practices, and supporting management in daily operations while remaining compliant with

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Understanding of store operations and cash handling.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to registers.
• Engage customers to deliver a delightful experience and uphold Walgreens service traits.
• Assist with vendor deliveries, backroom processes, pricing changes, and displays.
• Maintain inventory accuracy, perform basic bookkeeping tasks, and ensure compliance with local regulations.

Skills

Leadership experience

English proficiency

Education

Pharmacy license or PTCB certification

Tools

POS systems

Job description

Walgreens Co. is seeking a store operations associate to maintain daily store readiness, assist customers, and support stock, pricing, and vendor deliveries in a fast-paced Walgreens location in Illinois.

You will help open/close procedures, handle cash and register transactions, and ensure a safe, organized environment. The role emphasizes delivering a distinctive customer experience, training with best practices, and supporting management in daily operations while remaining compliant with