Store Shift Lead - Customer Experience & Operations

Walgreens Co.; Sauk Village (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store associate in Illinois to open and close the store in management’s absence, handle cash and refunds, and ensure accurate pricing and displays.

You will engage customers, assist with products and services, and model Walgreens’ service standards across teams. The role emphasizes maintaining store readiness, inventory accuracy, and collaborative operations with management and vendors.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• Obtains and maintains a valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete cash handling tasks and process refunds, voids, and price verifications.
• Provide a distinctive customer experience and assist customers with products and services.

Skills

Leadership experience

English fluency

Store systems knowledge

Education

PTCB certification or pharmacy license

Tools

POS system

Cash handling

Job description

Walgreens Co. is seeking a store associate in Illinois to open and close the store in management’s absence, handle cash and refunds, and ensure accurate pricing and displays.

You will engage customers, assist with products and services, and model Walgreens’ service standards across teams. The role emphasizes maintaining store readiness, inventory accuracy, and collaborative operations with management and vendors.