Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Leesburg (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Leesburg, VA seeks an engaged team member to open and close the store in the absence of management, handle cash and transactions, and deliver a standout customer experience. The role supports inventory management, pricing, displays, and backroom operations while ensuring compliance with store policies.

Candidates should have at least one year of leadership or key holder experience and be fluent in English. This is a full-time position offering hourly pay in the market range.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including startup and cash handling.
• Handles cash drops, returns, refunds, and price verifications at registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure satisfaction.
• Manages store inventory, pricing, and displays; supports backroom and vendor processes.
• Maintains store cleanliness and order, and ensures compliance with policies.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Leesburg, VA seeks an engaged team member to open and close the store in the absence of management, handle cash and transactions, and deliver a standout customer experience. The role supports inventory management, pricing, displays, and backroom operations while ensuring compliance with store policies.

Candidates should have at least one year of leadership or key holder experience and be fluent in English. This is a full-time position offering hourly pay in the market range.