Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Lansing (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to open/close the store, handle cash and assist customers to ensure a smooth daily operation. You will engage customers, manage transactions, and support inventory accuracy, with focus on delivering a friendly Walgreens experience.

Candidates should have leadership exposure and prefer familiarity with store inventory control; PTCB or pharmacy license as required by state may be needed. This is a full-time, on-site role offering hourly pay.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in absence of management and ensure readiness for business day.
• Handle cash, returns, refunds, and cash drops; provide change as needed.
• Deliver distinctive customer experience and assist customers.
• Serve as liaison between management and team during shifts without management.

Skills

Leadership

English fluency

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking team members to open/close the store, handle cash and assist customers to ensure a smooth daily operation. You will engage customers, manage transactions, and support inventory accuracy, with focus on delivering a friendly Walgreens experience.

Candidates should have leadership exposure and prefer familiarity with store inventory control; PTCB or pharmacy license as required by state may be needed. This is a full-time, on-site role offering hourly pay.