Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Lakewood (WA); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens is seeking a capable team member to help open and close the store when management is unavailable, handling cash and daily store readiness. You will assist customers, process returns, refunds, and ensure accurate register handling while supporting displays and stock organization.

The role emphasizes leadership experience, reliable attendance, and English fluency to communicate with customers and teammates effectively.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change.
• Greet customers and assist with products and services to ensure a positive experience.
• Register sales and manage price verifications, voids, and scanning errors.
• Assist with displays, backroom organization, and stock rotations to maintain stock accuracy.

Skills

Leadership experience

Retail key holder

Job description

Walgreens is seeking a capable team member to help open and close the store when management is unavailable, handling cash and daily store readiness. You will assist customers, process returns, refunds, and ensure accurate register handling while supporting displays and stock organization.

The role emphasizes leadership experience, reliable attendance, and English fluency to communicate with customers and teammates effectively.