Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Chicago (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service in a fast-paced retail environment. The role includes opening the store, handling cash, enabling deliveries, and processing returns and refunds.

The position emphasizes delivering a distinctive customer experience, following pricing and regulatory requirements, and assisting with inventory, displays, and general store maintenance as part of the daily duties.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Retail Experience

Customer Service

Cash Handling

Job description

Walgreens is seeking a team member to support store operations and customer service in a fast-paced retail environment. The role includes opening the store, handling cash, enabling deliveries, and processing returns and refunds.

The position emphasizes delivering a distinctive customer experience, following pricing and regulatory requirements, and assisting with inventory, displays, and general store maintenance as part of the daily duties.