Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Aberdeen (NC); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Equal Opportunity Employer

Benefits package

Job summary

Walgreens in Aberdeen, NC, seeks a Customer Experience leader to greet customers, assist with products, and resolve issues to ensure a memorable shopping visit. You will help manage cash transactions, price changes, and displays while supporting backroom operations and vendor deliveries.

The role emphasizes teamwork, operational accuracy, and adherence to company policies. Ideal candidates have about a year of supervisory or lead experience and are fluent in English, with a focus on customer

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Handle cash register transactions, price verifications, and documentation of scans and voids.
• Support inventory accuracy and stockroom organization, including backroom deliveries and merchandising resets.
• Open/close responsibilities and door access as needed; assist with pricing and local signage.
• Ensure compliance with store policies and local regulations; communicate issues to management.

Skills

Leadership

Customer service

Communication

Store systems

Tools

Store systems

Job description

Walgreens in Aberdeen, NC, seeks a Customer Experience leader to greet customers, assist with products, and resolve issues to ensure a memorable shopping visit. You will help manage cash transactions, price changes, and displays while supporting backroom operations and vendor deliveries.

The role emphasizes teamwork, operational accuracy, and adherence to company policies. Ideal candidates have about a year of supervisory or lead experience and are fluent in English, with a focus on customer