Store Shift Lead - Customer Experience & Operations

Walgreens; Greensboro (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Greensboro, NC seeks a dedicated team member to open and close the store in the absence of management, ensure daily operations, and handle cash with accuracy. You will greet customers, assist with products and services, and maintain a welcoming store environment.

The role focuses on delivering a distinctive customer experience, managing inventory, supporting pricing and displays, and upholding store cleanliness and safety. Prior retail leadership is valued.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to resolve issues and ensure satisfaction.
• Maintains accurate inventory counts and supports pricing, displays, and housekeeping.

Skills

Leadership experience

Cash handling

Customer service

Education

PTCB certification or pharmacies license

Job description

Walgreens in Greensboro, NC seeks a dedicated team member to open and close the store in the absence of management, ensure daily operations, and handle cash with accuracy. You will greet customers, assist with products and services, and maintain a welcoming store environment.

The role focuses on delivering a distinctive customer experience, managing inventory, supporting pricing and displays, and upholding store cleanliness and safety. Prior retail leadership is valued.