Store Shift Lead: Customer Experience & Operations

Walgreens; Smithfield (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store operations in North Carolina. You will open and close the store when management is unavailable, manage cash handling, assist with vendor deliveries, and ensure product availability and pricing accuracy.

You will also engage customers, assist with questions, and uphold Walgreens service standards to deliver a positive shopping experience. The role emphasizes leadership, reliability, and collaboration across departments to maintain store

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling; prepares floor and stock room for business day; opens back door for deliveries.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Fluent English

Job description

Walgreens is seeking a team member to support store operations in North Carolina. You will open and close the store when management is unavailable, manage cash handling, assist with vendor deliveries, and ensure product availability and pricing accuracy.

You will also engage customers, assist with questions, and uphold Walgreens service standards to deliver a positive shopping experience. The role emphasizes leadership, reliability, and collaboration across departments to maintain store