Shift Lead: Elevate Customer Experience & Store Operations

Walgreens Co.; Holyoke (MA); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens Co. is seeking an associate to open and close the store in the absence of management, manage cash, assist customers, and maintain store conditions. You will ensure smooth operations, support with deliveries, pricing, and merchandising while delivering a distinctive customer experience.

The role requires at least 1 year of leadership or supervisory retail experience and fluent English. The position emphasizes accuracy in cash handling and adherence to policies, with a focus on service

Qualifications

• Minimum 1 year of leadership, supervisory or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash responsibly.
• Process returns, refunds, and cash drops accurately.
• Deliver a friendly customer experience and assist customers with products and services.
• Assist with inventory, pricing, and displays; maintain store cleanliness.
• Support with vendor deliveries and backdoor access as needed.
• Handle issues and communicate with management.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems

Cash registers

Job description

Walgreens Co. is seeking an associate to open and close the store in the absence of management, manage cash, assist customers, and maintain store conditions. You will ensure smooth operations, support with deliveries, pricing, and merchandising while delivering a distinctive customer experience.

The role requires at least 1 year of leadership or supervisory retail experience and fluent English. The position emphasizes accuracy in cash handling and adherence to policies, with a focus on service