Shift Lead: Dynamic Store Ops & Customer Experience

Walgreens Co.; Elyria (OH); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens Co. is seeking staff to open/close the store in the absence of management, handle cash and transactions, and ensure readiness of the floor and stock room. You will greet customers and assist with products, processing returns, refunds, and price verifications.

This role emphasizes delivering a distinguished customer experience and teamwork. At least one year in leadership or retail key-holder roles is required, with fluent English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops, and provide change as requested to registers.
• Engage customers to deliver a distinctive and delightful experience and model best practices for the team.

Skills

Leadership experience

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Tools

Cash register

Job description

Walgreens Co. is seeking staff to open/close the store in the absence of management, handle cash and transactions, and ensure readiness of the floor and stock room. You will greet customers and assist with products, processing returns, refunds, and price verifications.

This role emphasizes delivering a distinguished customer experience and teamwork. At least one year in leadership or retail key-holder roles is required, with fluent English.