Shift Lead - Customer Experience & Store Operations

Walgreens Co.; Springfield (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in the United States is seeking a dedicated team member to open and close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business.

The role includes engaging customers, processing returns, and supporting merchandising and displays with attention to pricing and signage. The position requires one year of leadership or supervisory experience, fluent English, and compliance with state prescriptions/licensing as required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid certification or license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness of floor and stock room.
• Completes product returns, refunds, cash drops, and provides change to registers; maintains transactional accuracy.
• Models and delivers a distinctive customer experience and assists with merchandising, pricing, and displays.
• Assists with vendor deliveries, order reviews, returns, and reverse logistics; supports inventory accuracy.
• Ensures compliance with laws on regulated products and maintains store appearance and cleanliness.

Skills

Leadership experience

English proficiency

Job description

Walgreens Co. in the United States is seeking a dedicated team member to open and close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business.

The role includes engaging customers, processing returns, and supporting merchandising and displays with attention to pricing and signage. The position requires one year of leadership or supervisory experience, fluent English, and compliance with state prescriptions/licensing as required.