Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Hernando (MS); Vor Ort; USD 24.000 - 31.000; Vollzeit

Zusammenfassung

Walgreens Co. is seeking an attentive and proactive team member to support store operations and customer service. You will open/close the store when management is unavailable, handle cash and returns, and help maintain floor and backroom readiness for daily business.

You will engage customers and model Walgreens service traits to ensure a delightful shopping experience. The role requires English fluency, 1 year of leadership or retail key holder experience, and familiarity with store systems.

Qualifikationen

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and customer service.

Aufgaben

• Open and close the store in the absence of management, including cash handling and start‑ups.
• Complete returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive customer experience and assist customers.
• Model customer service best practices for the team.
• Hold store keys and assist with vendor deliveries and backdoor access.
• Register sales accurately, review pricing and voids, and handle logs.
• Assist with displays, pricing changes, and stock rotation.
• Ensure inventory accuracy and store cleanliness.
• Assist with pharmacy out window as requested.
• Comply with state/local regulations for regulated products.

Kenntnisse

Leadership experience

English fluency

Customer service

Ausbildung

PTCB certification or pharmacy license

Jobbeschreibung

Walgreens Co. is seeking an attentive and proactive team member to support store operations and customer service. You will open/close the store when management is unavailable, handle cash and returns, and help maintain floor and backroom readiness for daily business.

You will engage customers and model Walgreens service traits to ensure a delightful shopping experience. The role requires English fluency, 1 year of leadership or retail key holder experience, and familiarity with store systems.