Shift Lead: Dynamic Restaurant Team Leader

ADP, Inc.; New York (NY); On-site; USD 30,000 - 47,000; Full time

Job summary

ADP, Inc. is seeking a Shift Manager to lead restaurant operations during assigned shifts, ensuring smooth service and adherence to company standards. You will supervise staff, maintain safety and cleanliness, and handle guest inquiries to ensure a top-notch guest experience.

The role requires strong leadership, excellent communication, and the ability to coach team members while monitoring shift performance and operations.

Qualifications

• Prior restaurant or customer service experience preferred.
• Ability to lead and motivate a team.
• Strong attention to detail and time management.

Responsibilities

• Lead and supervise team members during assigned shifts
• Ensure proper opening, closing, and shift change procedures
• Maintain food safety, cleanliness, and operational standards
• Assign tasks, monitor performance, and provide coaching as needed
• Handle guest questions, concerns, and service recovery
• Monitor sales, labor, and product levels during the shift
• Communicate effectively with management regarding issues or opportunities

Skills

Leadership

Customer service

Time management

Job description

ADP, Inc. is seeking a Shift Manager to lead restaurant operations during assigned shifts, ensuring smooth service and adherence to company standards. You will supervise staff, maintain safety and cleanliness, and handle guest inquiries to ensure a top-notch guest experience.

The role requires strong leadership, excellent communication, and the ability to coach team members while monitoring shift performance and operations.