Restaurant Operations Lead | Shift Manager

ADP, Inc.; City of Rochester (NY); On-site; USD 26,000 - 33,000; Full time

Job summary

ADP, Inc. in Rochester, NY is seeking an Assistant General Manager to support the General Manager in leading daily restaurant operations and ensuring high standards of service and guest satisfaction.

The ideal candidate has prior supervisory or restaurant experience, strong leadership, and the ability to coach and motivate others while maintaining effective communication across teams. You will lead shifts, manage staffing and scheduling, oversee inventory and cost controls, and uphold food

Qualifications

• Previous supervisory or restaurant experience preferred.
• Strong teamwork and leadership skills.
• Ability to coach and motivate others.
• Effective communication and problem-solving skills.

Responsibilities

• Assist with daily operations, including staffing, scheduling, and shift execution.
• Support hiring, training, coaching, and development of team members.
• Ensure food safety, cleanliness, and service standards are consistently followed.
• Help manage inventory, ordering, and cost controls.
• Address guest concerns and resolve issues professionally.
• Lead shifts and act as Manager-on-Duty when assigned.
• Support execution of company initiatives and operational goals.

Skills

Staffing

Scheduling

Leadership

Food safety

Cost control

Guest service

Job description

ADP, Inc. in Rochester, NY is seeking an Assistant General Manager to support the General Manager in leading daily restaurant operations and ensuring high standards of service and guest satisfaction.

The ideal candidate has prior supervisory or restaurant experience, strong leadership, and the ability to coach and motivate others while maintaining effective communication across teams. You will lead shifts, manage staffing and scheduling, oversee inventory and cost controls, and uphold food