Shift Lead: Dynamic Restaurant Leader | Flexible Schedules

Taco Bell; Brockton, Northern (MA, KY); Hybrid; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Career development

Health benefits

401k

Discounts

Job summary

Taco Bell in Brockton, MA is seeking a Shift Lead to guide a fast-paced team, coach members, and uphold brand standards. You will ensure great guest experiences, manage routine operations, and support the GM on safety, inventory and scheduling. The role rewards leadership with growth opportunities and competitive hourly pay.

Join a dynamic team that values service, accountability, and teamwork; we offer flexible shifts and opportunities for professional development within the restaurant network.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication, management/leadership and organizational skills
• Adheres to cash, security, inventory and labor policies

Responsibilities

• Execute MIC (Manager in Charge) Success Routine and prioritize customer needs
• Oversee Team Members' Shift Excellence tasks and maintain clean appearances
• Ensure food safety, quality and accuracy of orders
• Resolve customer complaints quickly and maintain positive relations
• Provide regular feedback to the GM on Team Member performance
• Offer ongoing constructive and positive feedback to Team Members
• Participate in training Team Members
• Handle conflicts constructively and work with the GM to resolve
• Assist the GM in screening Team Member candidates
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor
• Oversee product preparation, rotation, portioning, cooking and holding times
• Assist the GM with facility maintenance and health and safety standards

Skills

Communication skills

Leadership

Organizational skills

Attendance

Punctuality

Basic math

Cash handling

Job description

Taco Bell in Brockton, MA is seeking a Shift Lead to guide a fast-paced team, coach members, and uphold brand standards. You will ensure great guest experiences, manage routine operations, and support the GM on safety, inventory and scheduling. The role rewards leadership with growth opportunities and competitive hourly pay.

Join a dynamic team that values service, accountability, and teamwork; we offer flexible shifts and opportunities for professional development within the restaurant network.